Arbitration is a process which is used to solve the problem according to the wishes of both parties.

1.       Sometimes parties object the power of arbitrators which they possesses in decision making process. Arbitrators mostly do not meet with parties and they meet when both parties. Arbitrators are guider and do not give any hint of suggestion about conflict to the parties. They focuses on positive points and ignore negative points of discussion to solve the problems. Arbitration is a process which is used to solve the problem according to the wishes of both parties.